This privacy policy sets out how ZenNail uses and protects any information that you give to us when you use our website or social media. 

We are committed to treating your personal information responsibly and ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy statement. 

We may change this policy from time to time by updating this page. It is your responsibility to check this page on a frequent basis to ensure you are aware of any changes. It is also your responsibility to keep you user profile information up to date all times. 

WHAT WE COLLECT 

We may collect the following information through registration, where provided by third parties or by you updating your profile: 

• Your name.  
• Your date of birth. 
• Contact information such as your email address, residential address and telephone number. 
• Credit card details may be taken for payment purposes (although these are not stored by ZenNail, only by a third party payment processor).  
• Other information, at your discretion, relevant to customer surveys and/or offers. 
• Any additional information relating to you that you provide to us through our website or in person at the Townhouse salon. 
• Other publicly available information 

WHAT WE DO WITH THE INFORMATION WE GATHER 

We require this information to understand your needs and provide you with a better experience, and in particular for the following reasons: 

• to manage and enhance our products and services for you; 
• to provide you with news, information or advise about our existing and new products and services; 
• to personalise and customise your experience; 
• to verify your identity; or 
• for our own internal record keeping. 

We may need to disclose your information to public authorities, if requested by them or required by law. 

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. These emails will come only from Townhouse. We do not share your details with any other third party. If you prefer not to receive these emails, you can unsubscribe by following the unsubscribe link on those emails. 

SECURITY 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

HOW WE USE COOKIES 

We use cookies and similar tracking technologies on our website to help us understand how visitors interact with our content, improve our services, and personalize your experience.

A cookie is a small data file that is stored on your device when you visit a website. Cookies allow web applications to respond to you as an individual, tailoring operations to your preferences by gathering and remembering information about your visit.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web traffic and improve the site to better meet customer needs. Some cookies are set by third-party services such as Google Analytics or Meta (Facebook). These cookies may collect the following information:

• Your IP address
• Browser type and version
• Pages visited and time spent on site
• Device type and operating system
• Referral URL (how you found our site)
• Interactions with website features and content

These third parties may use this information to provide analytics and deliver personalized or targeted advertising across other websites and platforms. This is sometimes referred to as cross-context behavioral advertising.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. Please note that blocking certain cookies may impact your experience.

If you are a California resident, you have the right to:

• Opt out of the sale or sharing of your personal information by clicking ‘Do Not Sell or Share My Personal Information’
• Learn more about how we collect and use personal data in our Privacy Policy

We do not knowingly collect or use sensitive personal information through cookies.

If you have any questions or would like to contact us about your cookie preferences, email us at zennailloungeupland@gmail.com.

LINKS TO OTHER WEBSITES 

Our website or social media may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

CONTROLLING YOUR PERSONAL INFORMATION 

We are complaint with the California Consumer Privacy Act (CCPA) so will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may transfer your information to a payment processor. 

If you believe that any information we are holding on you is incorrect or incomplete, please update the information on your account page. 

You may choose to restrict the collection and use of your personal information or request the complete removal from our system by emailing us at zennailloungeupland@gmail.com.